Policies

BEFORE BUYING PLEASE NOTE

All my accessories are handmade, so scratches & Imperfections are to be expected, these are what makes each piece unique. I will never send out any accessory that is not up to my standard.

BEFORE BUYING PLEASE NOTE

Due to the volume of orders each restock, please allow 7-10 business days for your order to be packed & shipped. We always do our best to get orders out sooner but have this processing time in case of any unexpected delays on our end.

BEFORE BUYING PLEASE NOTE

Once packages are in the hands of Royal Mail Rebel & Rogues is no longer responsible for it. All orders are sent tracked delivery. We will confirm all postage details once posted.

If anything happens to your accessories upon arrival, you must notify us immediately. Please contact us within 2 days of arrival, after that we cannot be confident that this error in fact happened in transit.

BEFORE BUYING PLEASE NOTE

No returns accepted due to hygiene reasons.

No exchange’s for any that include the description “made from slab, each accessory will be different but have the same colour scheme”. By buying these accessories you are agreeing to those terms. If you are returning due to damage you can only receive a duplicate of your order.

BEFORE BUYING PLEASE NOTE

Polymer Clay is very durable, however please ~

DO NOT bend your accessories.
DO NOT wear whilst sleeping.
DO NOT wear in water.
Avoid contact with lotions, makeup & perfumes.
Clean with a damp cloth.
Store in a clean, dry area & avoid direct sunlight.